Our first order arrived warm with ice pack completely melted. Not good for a refrigerated, perishable item. It was a FEXEX problem, and fresh2yourdoor promptly replaced the order, sent a tracking number and we were able to retrieve promptly from porch on a 96 degree F day, Product was still cold. My husband was raised eating lox in NYC and he likes this product and would order again. I recommend that this company always send email with tracking info to recipient.

Good product. Easy open package.

Mild, fresh flavor. It’s great for appetizers, on toast with cream cheese, capers etc. etc. We love it.

Delicious and great seller.

well packed and fresh....just as I would expect from Einstein's Bagels.

It is what you expected from the site

slices so well , taste better than most.

It's the best lox I've had in a long time. Two things stand out. The taste is wonderful, just what lox should taste like. Difficult to separate slices, but I easily worked out a solution that's perfect for me. Second, the sellers are committed to solving problems. I had a FedEx shipping problem twice. Adrian offered every option to satisfy me, including my money back, but he asked me to let him solve the problem first. I did, and he did. Never have experienced such committed customer service. He emailed me daily. I'm now a proud loyal customer

It's not a good idea to go cheap on lox, and this product offers high quality, very delicious smoked salmon that is especially great on bagels with cream cheese. Be assured of consistently excellent quality, packaging and shipment.

delicious

I could have got this at the grocery store for the same or cheaper. It was alright.

Was concerned about the price when I purchased but it really shined. Perfect balance of brine and smoke with an excellent mouth feel. Will purchase again. Delivered when estimated even over the holidays to the West Coast.